Safety features
Face masks for guests available
Thermometers for guests provided by property
Access to healthcare professionals
First aid kits available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Cleanliness & disinfection
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
Front Desk Services
Baggage storage
Currency exchange
24-hour front desk
ATM on site
Invoice provided
Private check-in/out
Cleaning Services
Daily housekeeping
Suit press (Paid)
Ironing service (Paid)
Dry cleaning (Paid)
Laundry (Paid)
Miscellaneous
Family rooms
Non-smoking rooms
Air conditioning
Smoke-free property
Safety & security
Fire extinguishers
CCTV outside property
Security alarm
24-hour security
Food & drink safety
Delivered food covered securely
Breakfast to-go containers
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Food & Drink
Breakfast in the room
Room service
Media & Technology
Flat-screen TV
Common Areas
Shared lounge/TV area
Transportation
Shuttle service (Paid)
